David Bowie’s untimely passing earlier this year provoked an outpouring of emotion, tributes and critical analysis from many people. The musical tributes at ...

When it comes to choosing a gift for your customers do you follow the same thinking as you did when buying for your parents? I.E. aftershave or socks for Dad...

What job would you think is the best job in the world? From recent holiday experiences I’d say being a weather forecaster in Portugal must come close. I can ...

Trust is about certainty, belief and faith, which together breeds confidence. To earn trust, suppliers have to align their actions with their customers' need...

Paperless is a term used to describe a paper-free environment. A term that strikes fear into the heart of anyone who depends on the usage of paper for their ...

You can download a PDF of this article HERE Has the idea of making your organisation paperless been stuck in the “too difficult to solve” pile? When the PC w...

Many predicted the “the paperless office” when computers in the workplace started to become mainstream in the 1980s. The Paperless Office may not have arrive...

Do you see difficult customers as time-wasters, of no value and an inconvenience? Or, as a wonderful opportunity to demonstrate your skills, add value and a...

Many organisations have already achieved good savings from implementing measures such as … - Enforcing double-sided printing - Stopping colour and enforcing...